Terms & Conditions

Prices

All prices are subject to change without notice based on hair type, required timing and product usage needed for desired results.

Scheduling

Prior to scheduling, all new clients desiring a chemical service are required to come in for a complimentary consultation to discuss your hair goals, ensure adequate timing is available and make sure all questions are answered before your service. We also recommend scheduling your next service prior to leaving our Salon to ensure the best appointment time is reserved for you.

Appointments

Please plan to arrive 10-15 minutes before your scheduled service to allow for check-in and service preparation time. In the event you are late for an appointment, as a courtesy for the next guest, your service may have to end on time regardless of the start time. Arriving late may limit your service time, adversely affecting your service and your desired outcome. The full-service price will be applied.

Cancellations

The stylists earn their wages by reserving time for your service, and we make every effort to schedule appointments correctly for each client’s needs. Any standard appointment cancelled within 24 hours will result in a 50% charge of the full-service price. Any standard appointment in which the client does not show will result in a 100% charge of the full-service price. A credit card is required upon booking to reserve the time for your desired service.

Scheduling and Cancellation

Hair services require a consultation and a credit card on file to schedule. Because these services require us to block a substantial amount of time, cancelling a hair service within 48 hours will result in a 50% charge of the full-service price discussed during consultation or as shown online. Any service for which the client does not show will result in a 100% charge of the full-service price discussed during consultation or as shown online.

Gift Cards and Certificates

Gift cards and certificates are non-refundable and cannot be redeemed for cash. They are eligible to be redeemed for services, products, and gratuity. Gift cards and certificates expire 2 years from the purchase date.

Your Protection

We cannot be responsible for any loss or damage to your personal belongings. We suggest you take advantage of our changing area and use a smock over your clothing during the service. Please keep all valuables with you or in a locker during your appointment.

Children

Children are welcome in the salon. We ask that you keep your children with you at all times for their safety.

Service Satisfaction

In the event you are dissatisfied with your service, we ask you to please let us know so can address the issue immediately or schedule a redo of your service within 1 week of the original service date.

Return Policy

We will issue a full refund on unused/unopened products returned within 14 days of purchase.

Should you have any questions or concerns regarding the information stated in the Terms & Conditions, please call us at 832-476-5505 or send an email to info@jamesfojtsalons.com.

Thank you for choosing James Fojt Salons! We appreciate your business!